Privacy Policy (Australia)

Effective Date: 23/06/2025
Last Updated: 23/06/2025

D&A Lighting Systems is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Your name, email address, phone number, or other contact details when provided voluntarily (e.g., via forms or subscriptions)
  • IP address, device information, and browsing data when you visit our Website
  • Any other personal information you choose to provide

We do not collect sensitive information unless required by law or with your consent.

2. How We Collect Personal Information

We collect personal information through:

  • Online forms
  • Email correspondence
  • Cookies and website analytics tools (e.g., Google Analytics)

Where possible, we will collect personal information directly from you.

3. Why We Collect, Hold, Use, and Disclose Personal Information

We collect personal information for the following purposes:

  • To operate and maintain the Website
  • To respond to your enquiries and provide customer service
  • To send you newsletters, updates, or marketing communications (with your consent)
  • To improve our Website and user experience
  • To comply with legal obligations

We will only use or disclose your personal information for the purpose it was collected, or as otherwise required or permitted by law.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers who assist in the operation of the Website (e.g., web hosting, email services)
  • Third parties if required by law or to protect our legal rights

We do not sell or rent your personal information.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Although we strive to secure your data, no online platform can be 100% secure. Transmission of personal information is at your own risk.

6. Overseas Disclosure

Some of our service providers may be located overseas. If we disclose your information to an overseas recipient, we will take reasonable steps to ensure they do not breach the APPs.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, incomplete, or misleading.

To make a request, please contact us at [Your Contact Email].

8. Cookies and Website Analytics

Our Website may use cookies and tracking technologies to improve functionality and your experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

We may use tools like Google Analytics, which collect information about your website usage. For details on how Google uses this data, please visit https://policies.google.com/technologies/partner-sites.

9. Complaints

If you believe we have breached the APPs or mishandled your personal information, you can contact us at [Your Contact Email]. We take privacy complaints seriously and will respond promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

11. Contact Us

For any privacy-related questions or requests, please contact us at:
 📧 info@dalighting.com.au
dalighting.com.auÂ